As a regulated payment processor, we're legally required to complete source of funds checks above certain total order thresholds. The purpose of these checks is to verify how you're funding your purchases on Swapped, such as with savings, salary, investment earnings etc.
If you're required to complete these checks, you will see the following screen on Swapped. You will automatically receive an email from [email protected] when this is triggered as well with more information about what we need you to answer and what documents you need to provide.
More information about what documents we support, and specific requirements, can be found here.
If you're ever unsure about something, you can contact our 24/7 live support team for help too.